when you log on 2moons it come up incorrect ID and if ur ID works on the 2moons homepage then you go to this adress and push live chat : http://server.iad.liveperson.net/hc/737159/?cmd=file&file=visitorWantsToChat&site=737159&chk=1&lv=url%3Dhttp%253A%252F%252Fserver%252Eiad%252Eliveperson%252Enet%252Fhc%252F737159%252F%253Fcmd%253Dfile%257Cfile%253DvisitorWantsToChat%257Csite%253D737159%26result%3D1%26%250D%250A%3D%26onLoad%3D%255Btype%2520Function%255D&url=http%3A%2F%2Fserver%2Eiad%2Eliveperson%2Enet%2Fhc%2F737159%2F%3Fcmd%3Dfile%26file%3DvisitorWantsToChat%26site%3D737159 and after they answered you tell them that i always get incorrect ID and then they ask after the username and registred email and when you have give them that they say try now and then it works ;) sorry for my bad english guys i hope this guide will help.